Once the code is sold, you will be granted store credit refund.
If the code is unused, we will offer it to other customers. In this case, our unique automatic refund system will automatically check the status of the code and process the refund for you. If you receive a code that doesn't work, it may be because you have already reached the limit for your account, as there is a limit on the number of times you can redeem certain types of codes, such as prerelease pack codes. However, we always check the codes programatically before delivering them to you to ensure that they are valid and working. Yes, we offer refunds if the MTG Arena codes you receive from us, including MTGA pack codes, don't work as intended.
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